Office and Sales Support Champion

Are you a highly motivated problem-solver who hates to leave a job unfinished? Do you thrive when managing multiple tasks and closing sales?

Mosquito Joe of Gulf Coast Alabama is looking for a driven, quick-thinking, and detail-oriented Office and Sales Support Champion to join our team in Daphne. We need a self-starter who views every customer interaction as an opportunity to nurture the relationship and grow the business.

This role combines crucial administrative and operational support with aggressive follow-up and sales closing for both Mosquito Joe and our sister company, Southern Nightscape (holiday and landscape lighting).

Why Join Us?

• Impact: You are the face and voice of our company, directly responsible for customer satisfaction and revenue growth.
• Compensation: Competitive pay with strong, clear incentives for your hard work.
• Stability: Full-time, year-round position with benefits and a supportive, growth-focused culture.
• Location: Work Mon – Fri. at our Daphne office. Rotating weekend on call during peak season (from home, approx 30 minutes to 1 hour).

Core Responsibilities

High-Drive Sales & Follow-Up (Your Primary Focus)

• Lead Management & Closing: Actively manage all incoming sales leads via phone, email, and text. Demonstrate a high level of motivation to pursue leads until a close is achieved or a definitive "no" is secured.
• Quote Generation: Confidently provide accurate quotes for Mosquito Joe services and our sister company, Southern Nightscape.
• Sales Tracking: Accurately log all sales activities and customer data in our software.

Quick Problem-Solving & Customer Service

• Think on Your Feet: Utilize critical thinking to quickly address unusual customer questions, concerns, or complex scheduling scenarios that require immediate resolution.
• Sense of Urgency: Address time-sensitive items immediately, ensuring no customer or field technician issue is left unresolved.
• Customer Relations: Manage account updates, service inquiries, and schedule adjustments, providing an excellent customer experience.

Administrative & Operational Support

• Data Accuracy: Create and update customer records, ensuring the accuracy and validity of all information.
• Routing & Logistics: Assist with scheduling and routing adjustments.
• Non-Peak Season: Take ownership of administrative project work and preparation for the upcoming season.
• Coachability: Be receptive to feedback and actively participate in sales and process training.

Compensation & Benefits

Hourly Base Wage: $18.00+ per hour (Based on experience)

Sales Commission and Quarterly Bonus Structure

Additional Benefits:

• Health Insurance Reimbursement
• Life Insurance
• 401(k)
• Vision/Dental insurance options
• Two Weeks Paid Time Off
• Paid Holidays

The Ideal Candidate Will Have:

• A background in a fast-paced, demanding environment (e.g., high-end retail management, commission-based sales, or competitive restaurant service).
• A proven track record of persistence and follow-through in sales or client management.
• Exceptional organizational skills and comfort working with computer systems (CRM/scheduling software).
• The ability to communicate complex information clearly, both orally and in writing.
• A positive, enthusiastic, and coachable attitude.

Ready to be the Champion our team needs? Apply today!

Job Type: Full-time

Base Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance